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of Experience in this Business
Business Growth Creativity Meet Our Experts
Since our founding in 2016, Online Office Service SRL (OOS) has become a leading provider of call and support center services. With nearly a decade of experience, we offer our clients comprehensive outsourcing solutions that meet the highest quality and security standards, as evidenced by our ISO 9001 and 27001 certifications. We are in the process of implementing the necessary standards to obtain ISO 9001 and ISO 27001 certifications and expect to complete this process by the end of Q4 2024.
What they are talking about us
John Doe
Sharon Brinson
Felix Mercer
Improve your business with us
We look forward to supporting your company with our first-class services. Please contact us for a personal consultation via our contact form.
Our Main Goal to Satisfied local & Global Clients
Our diverse team brings together experts from various fields, fostering a collaborative environment where creativity and innovation thrive.
Our mission is to support businesses with customized and reliable call and support center services. We aim to enhance our clients’ efficiency and satisfaction, helping them achieve their business goals.
At OOS, our values are at the core of everything we do:
- **Integrity**: We always act honestly and transparently.
- **Customer-Centricity**: Our customers’ needs come first.
- **Excellence**: We strive for the highest quality in everything we do.
- **Innovation**: We are constantly looking for new and better solutions.
- **Teamwork**: We believe in the power of collaboration and value each individual’s contribution.
With our own in-house IT department, we are capable of reliably and efficiently handling any task. Our technical infrastructure ensures the highest levels of security and performance.
Strong partnerships, stronger futures
We have successfully collaborated with large and medium-sized companies such as Unitymedia, Vodafone, IDnow, E.ON, and Sky Germany. These partnerships demonstrate our ability to professionally and effectively manage demanding projects.
Our range of services is diverse and includes
Various Sectors We Serve
Customer-Centric Professionals
Our Team
Our staff are highly qualified and speak an average of three languages. Compared to agents from other countries, our employees are better educated, with many holding a university degree or at least a high school diploma. This enables us to perform tasks at the highest level and consistently exceed our clients' expectations.
Training and Compliance
Our personnel undergo regular training in GDPR (General Data Protection Regulation) and AML (Anti-Money Laundering) to ensure that we always comply with the highest standards in sensitive projects.
Empowering Customer Connections with Innovation
At OOS, we have ambitious plans for the future:
We Are connected to help your business
We look forward to supporting your company with our first-class services. Please contact us for a personal consultation via our contact form.