Online Office Service SRL

Where Customer Care
Meets Excellence

We provides always our best services for our clients and always
try to achieve our client’s trust and satisfaction.

Your Call
Our Commitment

We provides always our best services for our clients and always
try to achieve our client’s trust and satisfaction.
4 K+
Happy Clients
5 K+
Complete Projects
3 K+
Positive Feedbacks
600 +
Winning Awards
10 +
Years

of Experience in this Business

Our History

Business Growth Creativity Meet Our Experts

Since our founding in 2016, Online Office Service SRL (OOS) has become a leading provider of call and support center services. With nearly a decade of experience, we offer our clients comprehensive outsourcing solutions that meet the highest quality and security standards, as evidenced by our ISO 9001 and 27001 certifications.

Certifications

Our Employees

Our customer-centric approach ensures that client satisfaction remains our top priority.

~ Testimonials

What they are talking about us

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~ Get in touch

Improve your business with us

We look forward to supporting your company with our first-class services. Please contact us for a personal consultation via our contact form.

~ who we are

Our Main Goal to Satisfied local & Global Clients

Our diverse team brings together experts from various fields, fostering a collaborative environment where creativity and innovation thrive.

~ Our Clients

Strong partnerships, stronger futures

We have successfully collaborated with large and medium-sized companies such as Unitymedia, Vodafone, IDnow, E.ON, and Sky Germany. These partnerships demonstrate our ability to professionally and effectively manage demanding projects.

~ Services

Our range of services is diverse and includes

By selecting OOS, businesses can ensure high-quality customer interactions and focus on core activities, driving growth and success.

Order
Taking

Efficient and friendly processing of your customers' orders.

Customer Satisfaction Surveys

Professional follow-ups to ensure your customers' satisfaction.

Technical
Support

Competent assistance with technical questions and problems.

Effective sales strategies and customer acquisition.

Flexible secretarial services for mobile work environments.

Secure and reliable identity verification via video.

Fast and reliable callback services.

Responding to emails, live chats, and social media inquiries.

Administration and processing of documents and forms.

Why Choose Us

Various Sectors We Serve

Sales

Customer Satisfaction

Technical Support

Case studies

Our Successful Projects for Clients

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Our Specialization

Customer-Centric Professionals

Our Team

Our staff are highly qualified and speak an average of three languages. Compared to agents from other countries, our employees are better educated, with many holding a university degree or at least a high school diploma. This enables us to perform tasks at the highest level and consistently exceed our clients' expectations.

Training and Compliance

Our personnel undergo regular training in GDPR (General Data Protection Regulation) and AML (Anti-Money Laundering) to ensure that we always comply with the highest standards in sensitive projects.

Our Future Plans

Empowering Customer Connections with Innovation

At OOS, we have ambitious plans for the future:

Expansion

We plan to extend our services to additional international markets.

 

Technological Innovation

We continuously invest in state-of-the-art technology to optimize our processes and improve the customer experience.

Sustainability

We are committed to sustainable practices and work to minimize our environmental footprint.

Staff Development

We will continue to invest in the training and development of our employees to enhance their skills and career opportunities.

~ Get in touch

We Are connected to help your business

We look forward to supporting your company with our first-class services. Please contact us for a personal consultation via our contact form.

Our Location

We have two permanent locations in Transylvania and an additional branch in Bulgaria, which operates in partnership and under our own management. Additionally, our well-trained remote staff work from home, ensuring maximum flexibility and availability.

Working Hours

Mon-Sat: 09AM-09PM

Call Us

Let’s Talk About

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